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Datenschutzerklärung / Privacy Notice

This notice explains how TAILORED. Systems GmbH ("we", "us") processes personal data when you use our virtual try-on service. We are the data controller for your account data and a data processor for the product images you upload on behalf of your organisation.

1 · Who we are

TAILORED. Systems GmbH, Prinzregentenstraße 18, 80538 München, Deutschland. Responsible contact: privacy@tailored.systems.

2 · What we process

Account data (name, e-mail address, workspace details), billing data handled exclusively by our payment processor Stripe, the product images you upload, and the synthetic try-on images we generate. We do not process biometric data — every model used in generation is AI-generated and depicts no real person.

3 · Where it lives

All uploads, generated outputs, and account data are stored and processed exclusively on infrastructure located within the European Union. We do not transfer your images or personal data outside the EU/EEA.

4 · Legal basis

We process account and image data to perform our contract with you (Art. 6(1)(b) GDPR). For product analytics we rely on our legitimate interest (Art. 6(1)(f) GDPR), which you may object to at any time by contacting privacy@tailored.systems.

5 · Retention

Images are retained until you delete them or close your workspace. On deletion, uploaded product images and generated outputs are removed within 90 days (active storage and backups). Structured application logs are retained for 30 days. Account data is erased within 30 days of workspace closure, subject to statutory retention obligations.

6 · Your rights (GDPR Art. 15–21)

You have the right to access, rectify, export, restrict processing of, and erase your personal data, and to lodge a complaint with a supervisory authority (in Germany: Bayerisches Landesamt für Datenschutzaufsicht, www.lda.bayern.de). Data export and deletion requests are handled via a documented manual operator procedure — contact privacy@tailored.systems and your request will be handled promptly.

7 · Cookies and tracking

We use only essential session cookies required to authenticate you. We do not deploy third-party advertising trackers. Analytics, if used, are first-party and IP-anonymised.

8 · Changes to this notice

Material changes will be communicated by e-mail and by a prominent notice in the application at least 14 days before they take effect.

Last updated 12 May 2026 · TAILORED. Systems GmbH, München